Hospital Policies

Appointment Policy:
Walther Animal Clinic asks that you call ahead to schedule an appointment with a doctor. The doctor will make every attempt to see scheduled appointments on time; however, emergencies may occur causing us to run behind schedule. Emergency cases will always receive top priority followed by patients with previously scheduled appointments. We appreciate your patience when these circumstances arise. Please know that if the emergency involved your pet, he/she would receive immediate attention.

Payment Policy:
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American Express, cash and personal checks. Checks are accepted from ESTABLISHED CLIENTS with valid I.D. To become an established client, 3 paid office visits are required. W also accept Care Credit Payment Plans. Please talk to out staff about this no-interest, 6 month payment plan, and see if you qualify.